Returns & Exchanges

At Melbourne Cleaning Supplies, we strive to ensure you have the best tools for the job. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Package Your Items

  Securely pack the unused cleaning supplies in their original industrial packaging, ensuring the RA number is clearly marked on the outside.

• 3.
  Ship to Warehouse

  Send your parcel to our Melbourne distribution center via a tracked courier service to ensure safe delivery and processing.

• 4.
  Refund Processing

  Once our quality control team inspects the items, a refund will be issued to your original payment method within 5-7 business days.